Question 1

Features For Administrators

Accepted Answer

• Job Catalog – Maintain an online catalog of physical and environmental demands.
 • Worker Enrollment – Enroll a worker online in a few seconds.
 • Case Initiation – Initiate a case protocol online in a couple of clicks.
 • Service Coordination – Your concierge support team arranges examination and testing services as needed.
 • E-mail Invitations – One click to invite a worker to begin a case protocol.
 • Online Forms – Workers submit health questionnaires, upload forms and log tests, symptoms or behavior from any device.
 • Status Viewer – Watch real-time case progress for your entire population.
 • Provider Review – Your HealthForce provider team reviews case data and interviews workers to report test results and formulate clearance decisions.
 • Notifications – Receive notifications of case tasks pending or completed.
 • Case Management – Authorize additional physician consulting with one click.
 • Program Management – Tie case types together to ensure full program implementation.
 • Tracking – Track expiring clearances and certifications to renew when appropriate.
 • Records Management – All case records securely maintained with role-based, HIPAA compliant access controls.

Question 2

Features For Workers

Accepted Answer

• Personal Home Page – A unique page for each worker provides a work space for cases, a medical records vault and a library of helpful resources.
 • Notifications – Workers receive notifications when they need to complete an online form or call HealthForce to schedule a service or speak with a physician.
 • Online Forms – Smart, phone-optimized forms allow efficient data entry. Many languages are supported.
 • Case Status – Progress to completion is updated in real time as tasks are completed. 
 • How-to Videos – Instructional videos for performing required tasks are available as required.
 • Results Interpretation – All lab results that require physician review include a Results Interpretation Letter identifying any items that warrant follow-up with a personal physician.
 • Medical Record – Every worker has access to their complete HealthForce medical record. This includes health questionnaires they submit to HealthForce, lab reports and medical records that are provided to HealthForce, and all HealthForce clearance letters and result interpretations.

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